Established In 1955 ALDAN Is The Longest Lasting, Most Stylish Manufacturer Of Salon / Spa Garments In The Entire World. Made in America and Worn Around The World. Learn More

What We Do

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Customer Service

Overview

The following rules and regulations apply to all visitors to or users of the Aldan web site, the home page of which is at https://www.aldan.com. By using this web site, you agree to be bound by these rules and regulations, as they may be modified by Aldan at any time and posted on this web site. In the event of a violation of these rules and regulations, Aldan reserves the right to seek all remedies available by law and in equity.

Linking

Periodically, links may be established from this web site to one or more external web sites or resources operated by third parties (the “Third Party Sites”). These links are provided for your convenience only. In addition, certain Third Party Sites also may provide links to the Aldan web site. None of these links should be deemed to imply that Aldan endorses the Third Party Sites or any content therein.

Aldan does not control and is not responsible or liable for any Third Party Sites or any content, advertising, products, or other materials on or available from such Third Party Sites. Access to any Third Party Sites is at your own risk and Aldan will have no liability arising out of or related to such web sites and/or their content or for any damages or loss caused or alleged to be caused by or in connection with any purchase, use of or reliance on any such content, goods, or services available on or through any Third Party Site.

Inaccuracy Disclaimer

Some of the information on the web site may contain typographical mistakes, omissions, or inaccuracies. Any errors on the site are not intentional, including pricing, availability, and display of color of products. The colors you see depends on the video monitor you use on your computer.

Aldan retains the right to correct any errors, omissions, or inaccuracies at any time without prior notice.

Trademarks

Aldan retains all rights regarding its trademarks, trade names, brand names and trade dress. These marks, names or trade dress, and all associated logos and images, are registered and/or common law trademarks of Aldan, and are protected by U.S. and international laws and treaties. Your misuse of the trademarks displayed on the Aldan web site is strictly prohibited.

You are also advised that Aldan will enforce its intellectual property rights to the fullest extent of the law, including the seeking of civil remedies and criminal prosecution.

Limited license

The Aldan web site and all of its materials, including, but not limited to, its software or computer code, scripts, text, artwork, photographs, images, video, and audio (collectively, “Materials”) are protected by copyright laws and other U.S. and international laws and treaties.

All Materials are provided by Aldan and their suppliers as a service to its current and prospective customers and may be used only for personal informational and product ordering purposes, and only if you also retain all copyright and other proprietary notices contained in the Materials. No right, title or interest in our Materials is conveyed to you by your use of this web site.

This is a limited license, not a transfer of title to our Materials, and such license is subject to the following restrictions: (a) you may not copy, reproduce, publish, transmit, distribute, perform, display, post, modify, create derivative works from, sell, license or otherwise exploit this site or any of its Materials without our prior written permission; (b) you may not access or use the Aldan web site for any competitive or commercial purpose; and (c) you will not permit any copying of our Materials.

Any unauthorized copying, alteration, distribution, transmission, performance, display, or other use of these Materials is prohibited.

Aldan may revoke this limited license at any time for any or no reason.

All Materials are copyright of their respective owners.

Communications

Aldan shall be free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the web site for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products using such information.

Any personally identifiable information you provide to Aldan through the web site shall be subject to the web site’s Privacy policy.

Jurisdiction

Aldan controls this web site from its offices within the State of New York, USA. Aldan does not imply that the materials published on this web site are appropriate for use outside of the United States. If you access this web site from outside of the United States, you do so on your own initiative and you are responsible for compliance with local laws.

The terms of this web site shall be governed by the laws of the State of New York, USA, without giving effect to its “conflict of laws” provisions.

Disclaimer of Warranty

Access to the Aldan web site is provided to our customers and prospective customers “AS IS” and “AS AVAILABLE” and without warranty of any kind, whether express or implied, INCLUDING BUT NOT LIMITED TO, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT.

Some jurisdictions do not allow the disclaimer of implied warranties. In such jurisdictions, the foregoing disclaimer may not apply to you.

Aldan reserves the right to block or deny access to the web site to anyone at any time for any reason

Revisions

Please visit this page to view material changes, if any, made within the last thirty (30) days with respect to these Terms of use.

Aldan may terminate, change, suspend or discontinue any aspect of this web site, including the availability of any features of the site, at any time and without notice. Aldan also reserves the right, at its sole discretion, to change, modify, add or remove any portion of these terms in whole or in part, at any time and without notice. Aldan may also terminate the authorization, rights and license given above at any time and without notice.

Your continued use of this web site after any changes to these terms are posted will be considered acceptance of those changes.

 

These Terms of use are effective April 25th, 2015.

Limitation of Liability

In no event will Aldan be liable to any party for any direct, indirect, incidental, special, consequential or punitive damages for use of this site or any other hyperlinked web sites including, without limitation, lost profits or revenues, costs of replacement, business interruptions, loss of data or damages resulting from use of or reliance on the information present, even if Aldan is expressly advised about the possibility of such damages.

In some jurisdictions, limitations of liability are not permitted. In such jurisdictions, the foregoing limitations on liability may not apply to you.

Returns

Due to inevitable fraudulent activity Aldan International  Inc. will accept returns of merchandise purchased directly from Aldan International  Inc. (online or phone) only when the following conditions are satisfied:

  • Shipping Costs will not be refunded.
  1. Please allow one week for refunds to be processed.
  2. Items- All items must be unopened and in the original packaging.
  3. All items must be received by Aldan International  Inc. within fourteen (14) days of receiving your merchandise. In all cases refunds will be made ONLY to the credit card used for the original purchase. Please allow two (2) billing cycles for the refund credit to appear on your statement.

The original packing slip is required for reimbursement. Please note that we do not have the ability to trace your return. Please refer to your carrier of choice for their tracking services.

Aldan International  Inc. IS NOT RESPONSIBLE FOR LOST OR STOLEN MERCHANDISE. WHEN YOUR RETURN HAS BEEN RECEIVED AND PROCESSED, WE WILL CREDIT THE CREDIT CARD ACCOUNT USED ON THE ORIGINAL PURCHASE FOR THE AMOUNT OF THE RETURN, LESS UP TO A 15% RE-STOCKING FEE, SHIPPING AND HANDLING, AND ANY APPLICABLE TAXES.

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